Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your data with transparency and care.
Effective date: January 15, 2025
Introduction
LeadsKe ("we", "us", "our") provides the LeadsKe lead-generation and customer engagement platform available at https://global.leadske.pro ("Service").
This Privacy Policy explains what personal data we collect, why we collect it, how we use and share it, and your rights. We are committed to protecting your privacy and ensuring transparency in all our data practices.
Business & Contact Information
Get in touch with us regarding any privacy concerns or questions
App name:
LeadsKe
Business name:
CommerceMix / Kelgen Enterprises
Business contact:
support@leadske.pro
Postal:
Available upon request
Data We Collect
Understanding what information we collect and why
Data you provide
Name, phone number, email, company, messages/content you send through LeadsKe, and opt-in consent records.
Data from integrations
Metadata and messaging status from WhatsApp Business, analytics, and other third-party services when you connect them.
Technical data
IP address, browser user agent, device identifiers, and logs for security and performance purposes.
How We Use Your Data
We use your information responsibly to provide and improve our services
Service Delivery
To deliver the Service (send/receive messages, manage templates, webhooks) and provide the core functionality you expect.
Account Management
To authenticate and manage accounts, provide customer support, and send important system notices.
Service Improvement
To improve and secure the Service through analytics, fraud prevention, and platform optimization.
Important: We only process WhatsApp message content when you instruct the Service to do so as part of message delivery.
Our Privacy Principles
The core values that guide our data protection practices
Legal Basis & Consent
Where required, we rely on user consent for messaging and on contractual necessity to provide the Service. Users must explicitly opt in to receive messages; we store opt-in proof and respect your choices.
Data Security
We implement standard technical and organizational measures to protect data including TLS encryption, access controls, and encryption at rest where feasible. However, no internet transmission is 100% secure.
Data Sharing
We share data with Meta (to deliver WhatsApp messages), hosting and analytics providers, and service providers who process data on our behalf under contract. We do not sell personal information.
Your Rights
You may request access, correction, or deletion of your personal data. We retain data as long as necessary to provide the Service and as required by law. Contact us to exercise your rights.
Additional Information
Important details about our privacy practices
Data Retention
We retain personal data as long as necessary to provide the Service and as required by law. Users can request deletion.
Children's Privacy
Our Service is not directed to children under 16. We do not knowingly collect data from children.
Policy Changes
We may update this policy; we will post updates and the effective date on this page.
Questions About Your Privacy?
For privacy questions or data deletion requests, we're here to help.
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